Answer service questions
Bring checkpoint records and reviewed exceptions together so supervisors and clients have a clear starting point for a service review.
Why patrol proof matters
Support supervisors
Review missed checkpoints, route exceptions, incident notes and local activity notes before publishing reports. Activity notes are for review only; sending them does not complete or repeat a shift, scan, report or SOS.
Protect privacy
Client scorecards summarise patrol completion and missed checkpoints without publishing raw GPS trails, private evidence files, resident details, or internal notes.
What Pin My Guard can capture
Patrol activity
- QR checkpoint scans and route completion
- Shift start, shift end, and attendance summaries
- Limited local activity notes for later review when signal is poor; no automatic replay of live actions
- Approved monthly client scorecards
Human-reviewed boundaries
- Company administrators review summaries before publication
- AI is assistive only and never publishes automatically
- PSiRA fields are tracking and warning tools only
- Billing and account admin stay separate from patrol records
Start with one site
Agree a small guard group, QR checkpoints and the reports one client needs. Run one reporting cycle with your team and resolve any issues before expanding.