Role pending
Role-scoped access
Tenant-isolated access
POPIA/PAIA aware
Invite details required
No invite token detected — choose your role below or use the password setup email from your administrator.
- Confirm the invite was sent by your tenant administrator or Pin My Guard platform team.
- Use the separate password setup email sent to the invited address. Never share the reset link.
- Sign in to the correct portal or mobile app for your role.
Activation URLs are routing helpers only. Passwords, reset links, emails, emergency GPS, client reports, resident details, admin files, evidence files, and private tenant records are never placed in the URL.
Your login route
Assigned portal pending
Open route from invite
Email support@pinmyguard.com
The role in your invite decides which app or portal opens.
Access boundary
Private tenant data stays hidden until your role claim, tenant claim, and scope claim match the invite.
Tenant Admin
Manage guards, residents, sites, client access, reports, POPIA/PAIA and PSiRA tracking.
Open Tenant Portal
Control-Room User
Operate live panic/SOS queues, responder assignment, GPS context, incidents, routes and handover notes.
Open Control Room
Client Portal User
Review only tenant-approved shift reports, incident summaries, patrol proof, attendance and activity summaries.
Open Client Portal
Guard App User
Use the separate Guard App for shifts, patrol proof, SOS, incidents, evidence, messaging and offline sync.
Open Guard App Support
Resident App User
Use the separate Resident App for panic/SOS, suspicious activity, estate alerts and emergency contacts.
Open Resident App Support
Read privacy notice
Review POPIA/PAIA-aware privacy terms before using any live tenant, guard, resident or client access.
Read Privacy Notice